By booking and attending a class at Ono Pilates, I acknowledge and accept the following terms
and conditions:

​

1. Cancellation & Refund Policy

● Any cancellation must be made at least 24 hours in advance.
● Late cancellations (less than 24 hours) or no-shows will not be refunded.
● All payments are non-refundable and non-transferable.

​

2. Punctuality

● Please arrive at least 5 minutes before class starts.

● A delay of more than 10 minutes may result in being denied entry to the class, without
refund.

​

3. Safety & Equipment

● Grip socks are mandatory for all reformer classes.
● Appropriate workout clothing is required to ensure comfort and safety during practice.

​

4. Health, Injuries & Responsibility

● I confirm that I am in good physical condition and able to participate safely in Pilates
classes.
● In case of injury, illness, or medical condition, I have informed the Ono Pilates team prior
to class.
● I understand that Ono Pilates is not responsible for injuries caused by misuse of
equipment or failure to follow instructions.

​​

5. Communication

● In case of absence (planned or unexpected), I agree to notify Ono Pilates at least 24
hours in advance.

​

6. Special Clause for Pregnant Clients

● If I am pregnant, I will inform my instructor before class.
● Certain movements may be adapted for my comfort and safety.
● Participation is at my own responsibility, and I am encouraged to consult my healthcare
professional to confirm that Pilates is safe for me during this period.

​

7. Assumption of Risk
I understand that participating in physical activity at Ono Pilates involves inherent risks,
including the risk of injury. I voluntarily assume all risks related to my participation.

​

8. Release & Waiver of Liability
I release, discharge, and hold harmless Ono Pilates, its owners, instructors, employees, and
representatives from any and all claims, demands, actions, or liabilities, known or unknown,
arising from my participation in classes or use of equipment.
I acknowledge that I am fully responsible for my own health, safety, and well-being while
attending Ono Pilates.

​

By clicking “I AGREE”, I confirm that I have read, understood, and accepted the above terms
and conditions.